Privacy Policy

To be transparent about how we collect and process your personal information:

We want to help you make informed decisions about how Personal Data is used and processed. That is why we created this website.
To support this, we use various methods and procedures to give you relevant information about the use of Personal Data.
If we believe you need specific details, we will provide them at the appropriate time.
If you have any questions, we will be glad to assist and provide any clarification you may need, subject to applicable legal limitations. You may contact us by email at the address below: info@route-payline.com

Personal Data will only be used for the purposes set out in this Policy.

We may process your Personal Data for various purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To use important tools that help protect your rights in relation to Personal Data:

To help you exercise your rights, we have dedicated resources in place. You may contact us at any time to request access to your Personal Data. Upon request, we can update or delete your information, stop using it for specific or general purposes, or transfer it to you or to another party. We will do our best to accommodate your request.

Protect Your Personal Data:

While we cannot guarantee absolute security for your Personal Data, we assure you that we will continue to use a range of measures and safeguards to help keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy explains what types of Personal Data the Company collects from individuals, how such data is processed, when it may be shared with third parties, and the measures in place to keep it secure.
This Policy applies to information that relates to an identified or identifiable individual. An identifiable individual is someone who can be recognised either directly or through a combination of other information that we hold or can reasonably access.
For purposes of this Policy, "processing" refers to any activity involving the collection or use of Personal Data. This includes organising, structuring, storing, and otherwise managing Personal Data.
Our services are intended for a general audience and are not designed for anyone under 18 years of age. We do not knowingly collect information from persons below 18, nor do we knowingly permit them to use our services. If we become aware that we have collected information about a child, we will delete it as soon as reasonably possible.

2. What Personal Data Do We Hold About You?

When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect your Personal Data by reviewing how our services or service channels are used, or by receiving your information from our third-party partners.

3. You are not required to provide the company with any personal information, and we explain the consequences of choosing not to do so.

However, you are not required to provide Us with any Personal Data. In some cases, if you choose not to provide certain Personal Data, We may be unable to deliver the Services or may limit users’ access to the website.

4. What Personal Data may we collect? When you visit our website, we may collect the following personal information from you:

This includes details from your online activity logs, traffic data such as your IP address, date and time of access, the language used, software crash reports, the type of browser used, and information about the device you used. The information collected is not considered private information and cannot be used to identify you.
Personal Data We receive from you: any personal data that you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Sharing of Personal Data with Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, such as hosting and storage providers, IP address data services, and user experience analytics providers.
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you submitted to us to those third-party trading platforms. Any use of your Personal Data by these platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with its affiliates or business partners. This allows the Company to access the resources it needs to develop, improve, and enhance the products and services it offers to its customers.
Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to relevant regulatory, local, or other official authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders to the Company or to any other company within the corporate group, if such disclosure is connected to the same transaction (including the transfer or sale of assets of the Company or any other group company), or as part of a merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other business within the group.

7. Third-party cookies and services

We may use third-party services, including providers that display ads on our website and companies that handle analytics. These providers may also use cookies and similar technologies.
Cookies are small text files stored on your device whenever you visit or access the website. They help collect information about your preferences and browsing activity so we can improve your experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary and are stored on your device only while you browse, then automatically expire once you close your browser. We may also use persistent cookies. These remain on your device for a period of time after your browser is closed. They help the Website recognise you as a returning user and make it easier for you to come back to the website.

Types of Cookies:

We may use them according to their intended purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. How long we keep your personal data

The Company will keep your Personal Data only for as long as needed to carry out the purposes for which it is processed, as set out in this Policy, or for a longer period when allowed under applicable laws, regulations, internal policies, or lawful directives.
We will share your information with third-party trading platforms for 12 months. If you provide your consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to make sure it is no longer retained once it is no longer necessary.

9. Transfer of personal information to a third country or an international organisation

10. Protection of Personal Data

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.
However, we cannot guarantee that the security of your Personal Data will always be free from error. We also cannot be held liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data. This includes, but is not limited to, any disclosure of Personal Data caused by transmission errors, unauthorised access by a third party, or any other circumstances beyond our reasonable control.
Where required by law or due to obligations beyond our control, we may need to disclose your Personal Data to third parties, such as government authorities. In such cases, we have no control over how those third parties protect your Personal Data.
No data transmitted over the internet can be considered completely secure. Accordingly, the Company cannot guarantee the security of any Personal Data that you send to Us online.

11. Links to third-party websites

The website may contain links to third-party websites and applications. These websites and apps are not under the Company’s control or supervision. We are not responsible for how these third parties collect or process Personal Data, and this Policy does not apply to any actions taken on or through their websites or apps.
If you visit any third-party website or app, we recommend that you review its privacy policy before choosing to access or use it. We also encourage you to consider carefully before providing any Personal Data to such third parties.

12. Changes to this Policy

Before visiting any third-party website or app, we recommend reviewing its privacy policy first so you can make an informed decision about accessing or using it. We also advise you to consider carefully before sharing any Personal Data with these third parties.

13. Your rights regarding your personal information

You have the right to ask us to confirm whether we are collecting and processing your Personal Data, correct any inaccurate or incomplete information, and delete any Personal Data we no longer need. You may also request that we limit how your personal information is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, you may send an email to the address below.
Access rights
The Company may confirm whether your Personal Data is being processed. If it is, you have the right to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the information will be provided in electronic form.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If fulfilling your request would prejudice another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company will correct inaccurate Personal Data. You also have the right to request that incomplete Personal Data relating to you be completed, taking into account the purpose of the processing.
Right to erasure
This right applies in the following cases: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object, for reasons related to your particular situation, to the processing of your Personal Data based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you contest the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing is restricted, the Personal Data may only be stored unless you give your consent, or unless the processing is necessary to establish, exercise, or defend legal claims, protect the rights of another individual, or serve an important public interest under applicable law.
Right to data portability
If the processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to receive the Personal Data you provided to the Company.
You may also request that your Personal Data be transferred directly by the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data relating to you where such processing is based on the legitimate interests pursued by the Company or by a third party. This includes profiling to the extent that it is based on those legitimate interests. If we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, and freedoms, or if the processing is not needed for the establishment, exercise, or defence of legal claims, we will stop processing your Personal Data.
For direct marketing purposes, you have the right at any time to object to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out based on your consent before it was withdrawn.
You have the right to file a complaint with the relevant supervisory authority.
You may also lodge a complaint with a supervisory authority responsible for protecting individuals’ rights in relation to the processing of Personal Data.
Applicable laws may limit your rights in relation to your Personal Data, as described in this section 13.
We will provide the information you request under the rights set out in section 13 of this agreement within one month from receiving your request. This period may be extended by up to two months if necessary, depending on the nature of the request and the number of requests received. If an extension applies, we will inform you within one month of receiving your request and explain the reasons for the delay.
Unless otherwise restricted under section 13 or applicable law, the information you request under your rights in section 13 will be provided free of charge. However, if a request is clearly unfounded or excessive, especially if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify the requester’s identity.